Virtual call center

A virtual call center is a call center in which the organization's representatives are geographically dispersed. The customer, dialing a customer service or technical support number, is given the impression that their call reaches a physical department within the organization, when in fact, it is likely to reach a company that outsources support for several different organizations.

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February 01, 2008

List of companies was updated!

Our listing of Ukrainian outsourcing companies was updated!

As of today we have information about 134 Ukrainian IT outsourcing companies.

These companies are distributed to following cities:

63 - Kiev, 19 - Kharkov, 12 - Dnepropetrovsk, 10 - Lvov
6 - Odessa, 3 - Donetsk, 2 - Nikolaev, 2 - Sevastopol, 2 - Zaporozhye
1 - Cherkassy, 1 - Chernigov, 1 - Lugansk, 1 - Lutsk, 1 - Simferopol, 1 - Vinnitsa

For 9 more companies the location is not identified yet.

Keywords:

Information, communication, technology, IT, ICT, offshore, nearshore, outsourcing, outstaffing, CEE, East Europe, Ukraine, web, web 2.0, mobile, application, software, development, programming, services, company, search, Kyiv, Kiev, Kiew, Lviv, Lvov, Kharkiv, Kharkov, Odesa, Odessa, Donetsk, Dnipropetrovsk, Dnepropetrovsk